FAQ'S

We take pride in our exceptional customer service, and a major part of that is making sure customers promptly get the answers they’re looking for. We’ve organized the most frequently asked questions below to help with exactly that. If you can’t find the answers you’re looking for, please get in touch and we’ll be ready to assist you.

Where do we ship?

We ship worldwide and use tracking for security. 

What are the accepted forms of payment?

We accept American Express, Mastercard, Visa,  & E-transfer (Canada Only)

When will I be billed? 

Once we review your order we will confirm with you and send an invoice at which point your card will be charged, in the event that the transaction is not approved you will be contacted.

Return Policy

All sales are final, we accept returns for defective pieces for exchange or credit only. Return shipping costs are covered by the customer. Please contact us within 5 business days of received orders at orders@infinitebody.ca

Cancellations before order is received will be subject to 25% restocking fee. 

Can I track my order?

Yes, once your order has been shipped you will get an updated via email, along with you order's tracking number. You can use the tracking number to view your orders location and status.